Returns & Exchanges

Not vibing with your new tees? You can return your order within 30 days of receiving it.

Whether it's a plain essential or a graphic tee, you have a 30-day window from the day of delivery to start a return or exchange for any unworn items currently in your wardrobe.

To kick off the process, just reach out to our team with your order number and let us know what you are returning.

Email us at help@store.com

Refunds are processed within 7 days of us receiving your returned t-shirts. The credit will automatically be applied to your original payment method. We keep it smooth and simple, with no hidden restocking fees.

Return Conditions:

To ensure your return is accepted, please check that your tees are:

  • Requested within 30 days

  • Unworn with tags attached

We cannot accept returns on:

  • Custom-printed t-shirts or highly personalized graphic designs made specifically for your order.

  • Items marked as final sale, clearance, or limited-edition drops that have clearly stated terms.

  • Garments that show obvious signs of wear, washing, strong odors, or hygiene-related issues.

  • Accessories or bundled items that have been separated from their original complete set.

We reserve the right to decline any returns that do not meet our quality standards or fall outside the stated policy window.

Shipping Back

Return shipping costs are the responsibility of the customer. Please mail your packaged t-shirts safely to this address:

123 Urban Tee Avenue

We highly recommend using a trackable shipping service for your return. We are not responsible for packages lost in transit, and we can only process your refund or exchange once the items are safely checked in at our warehouse facility.

Gifts:

If the t-shirts were marked as a gift and sent straight to you, you will receive a store credit for the value of the return. Once we inspect the unworn items, we will email you a digital gift card for your next purchase.

If the order was not marked as a gift, or the buyer shipped it to themselves first, the refund will be automatically issued to the original purchaser's payment method.

Questions?

Need help with sizing or exchanges? Contact us at help@store.com